Privacy Policy

This Privacy Policy describes how JH Fashion and its brand TheMonkeySoul collect, use, share, and protect your personal data through our website https://www.themonkeysoul.com ("Platform"). By visiting this Platform or providing your information, you expressly agree to be bound by the terms of this Privacy Policy.

Collection of Information

We collect your personal data when you use our Platform, services, or otherwise interact with us. The information collected may include:

• Personal details such as name, date of birth, address, telephone/mobile number, and email ID.
• Identification information provided during sign-up/registration.
• Payment information (e.g., bank account or card details) collected with your consent.

We may also track your behaviour, preferences, and other information that you choose to provide on the Platform.

Usage of Information

We use your personal data to provide services requested by you, including:

• Fulfilling orders and handling payments through third-party service providers.
• Enhancing the customer experience and resolving disputes.
• Notifying you about offers, products, and updates.
• Conducting marketing research, surveys, and analytics.
• Ensuring compliance with our terms and detecting fraud.

Sharing of Information

We may share your personal data internally within our corporate entities. Additionally, we may disclose personal data to:

• Sellers and business partners.
• Third-party service providers (logistics, payment processors, marketing partners).
• Government and law enforcement agencies as required by law.

Security Precautions

To protect your personal data, we adopt reasonable security practices and procedures. Once your information is in our possession, we adhere to security guidelines to protect it against unauthorized access. However, transmission of information over the internet is not completely secure.

Data Deletion and Retention

You may delete your account by visiting your profile and settings. This will result in losing all information related to your account. We retain your personal data for no longer than required for the purpose for which it was collected or as required under applicable law.

Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform, or by contacting us at support@themonkeysoul.com.

Consent

By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. We will notify you about significant changes as required by applicable law. For any questions, contact us at support@themonkeysoul.com.